Pat

My wife and I spent a weekend at a hotel in the town close to us. I looked around for a room service menu, and when I couldn't find one, I called the front desk.


The clerk said, in a very proper voice, "I'm sorry, we don't have room service, but both the pub and the fancy restaurant are open, and you can take your meals back to the room."

I said that was fine, it wasn't a big deal, but no sooner do I head for the door, than the phone rings.

It's the same clerk, and he says, "What would you like me to bring up to your room?"

I have stayed at that same hotel every year now. One little act of kindness, going above the ordinary.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Customer Service Stories.

Enter Your E-mail Address
Enter Your First Name (optional)
Then

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you Start Selling More.